Support & Help Center

Get help, find answers to common questions, and learn about our services and policies.

Help Center

Everything you need to know about our services

Getting Started

New to Pemwa Agency? Learn how to begin using our property management services.

• Initial consultation

• Service agreement

• Property assessment

Our Services

Comprehensive property management solutions tailored to your needs.

• Tenant screening

• Rent collection

• Property maintenance

Contact Support

Need immediate assistance? Our team is here to help you.

• Phone: 0725 768 816

• Email: pemwaagency@yahoo.com

• WhatsApp available

Frequently Asked Questions

Quick answers to common questions

Terms of Service

Service Agreement

By using our services, you agree to our terms and conditions for property management services.

Service Scope

Our services include tenant screening, rent collection, property maintenance coordination, and related property management activities.

Payment Terms

Service fees are charged according to our published rates and are due upon service completion or as per agreed payment schedule.

Liability

Pemwa Agency Limited acts as an intermediary and is not liable for tenant actions or property damage beyond our direct control.

Privacy Policy

Information Collection

We collect information necessary to provide our services, including property details, tenant information, and contact details.

Data Usage

Your information is used solely for providing property management services and improving our offerings.

Data Protection

We implement appropriate security measures to protect your personal and business information from unauthorized access.

Information Sharing

We do not sell, trade, or rent your personal information to third parties without your explicit consent.